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Shipping Policy

Thank you for choosing us for your shipping needs. We aim to provide you with the best possible service while ensuring transparency and clarity regarding our shipping policies. Below, you'll find all the necessary information regarding our shipping practices.

Transparency:

We believe in transparency, and we want you to be fully aware of the shipping costs before completing your purchase. Therefore, the shipping costs will be clearly displayed on the checkout page before you finalize your order.

Estimated Delivery Time:

The estimated shipping delivery time for your order typically ranges from 3 to 9 days, depending on the shipping method you choose. Felmeny offers two shipping options:

1. Faster Delivery: This option ensures delivery within 5 days directly to your door. However, please note that this service is not free and incurs an additional cost.

2. Standard Delivery: This free option may take up to 9 days and requires you to collect your package from your nearest post office. We encourage customers to choose this method, as it is considered the safest option to minimize risks of damage, theft, or loss during transit.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as shipping carrier delays or unforeseen circumstances.

Tracking Information:

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. If you encounter any issues, we recommend contacting our support team, and we will provide you with the necessary details to assist you.

Customer Support:

If you have any questions or concerns regarding our shipping policies, feel free to contact our customer support team. We're here to assist you and ensure that your shipping experience is smooth and satisfactory.

By placing an order with us, you agree to adhere to the shipping policies outlined above. We appreciate your understanding and cooperation.

Thank you for choosing us for your shipping needs.

Felmeny